DemoDemo Environment — all customers, addresses, jobs, financials and communications shown are fictional.

Demonstration data. Calls, recordings, transcripts, sentiment scores and coaching insights are simulated. No live GoHighLevel, LC Phone or Twilio account is connected.

Rep coaching

Every scorecard is built from recorded conversations — talk ratio, sentiment, objections handled and whether the promised follow-up actually happened.

Team snapshot

Reps on the phone

7

Appointments set (30d)

226

Avg QA score

89

Highest sentiment

Priya

+0.41 average

Talk ratio by rep
Above 60% means the rep is talking more than listening — the strongest predictor of a lost appointment in this demo dataset.

Coaching flag: Colton Hayes is at 61% talk ratio — pair with a discovery-question drill.

Scorecards
Click a rep to load their calls below.
RepCallsConnect rateAvg lengthAvg sentimentTalk ratioApptsQAFollow-upAlerts

Priya Nair

Cebu Agency — Inbound

21489%4:28
+0.41
45%789497%4

Andre Boyd

Customer Service

18891%5:22
-0.06
43%218488%17

Colton Hayes

Outside Sales

24648%4:01
+0.19
61%528579%12

Renee Salazar

Outside Sales

23155%4:16
+0.24
55%619091%7

Dana Ruiz

Supplements

14273%5:31
+0.05
54%09195%9

Marisol Vega

Production

17690%3:34
+0.11
57%148886%11

Nina Ortiz

Accounting

12179%3:52
-0.02
52%08993%6