DemoDemo Environment — all customers, addresses, jobs, financials and communications shown are fictional.

Demonstration data. Inbound messages, AI classifications and routing decisions are simulated. No live mailbox, GoHighLevel account or parsing service is connected.

Routing rules

Each classified intent has one owner, one destination and one confidence gate.

Intent routing
Raise a threshold to force more human review; lower it to automate more aggressively.
  • New LeadCreates record

    CRM — Lead Intake Queue

    Notifies Intake team · 214 matched in 30 days · 96.2% accuracy

    Auto threshold — 85%

    Open
  • Reply To Existing

    Lead / Job activity timeline

    Notifies Record owner · 388 matched in 30 days · 94.1% accuracy

    Auto threshold — 80%

    Open
  • Insurance Document

    Insurance claim — Documents

    Notifies Claims coordinator · 141 matched in 30 days · 97.4% accuracy

    Auto threshold — 85%

    Open
  • Carrier Correspondence

    Insurance claim — Carrier log

    Notifies Claims coordinator · 96 matched in 30 days · 93.8% accuracy

    Auto threshold — 85%

    Open
  • Supplement Response

    Supplement — Carrier response

    Notifies Supplement specialist · 74 matched in 30 days · 95.9% accuracy

    Auto threshold — 88%

    Open
  • Change Order Response

    Change order — Approval

    Notifies Project manager · 42 matched in 30 days · 92.7% accuracy

    Auto threshold — 88%

    Open
  • Supplier InvoiceCreates record

    Job materials + AP queue

    Notifies Accounting · 168 matched in 30 days · 98.1% accuracy

    Auto threshold — 90%

    Open
  • Homeowner Question

    Customer service thread

    Notifies Record owner · 122 matched in 30 days · 90.4% accuracy

    Auto threshold — 80%

    Open
  • Warranty Or ServiceCreates record

    Service & warranty queue

    Notifies Service dispatch · 58 matched in 30 days · 93.2% accuracy

    Auto threshold — 85%

    Open
  • Permit Or Inspection

    Job — Permits & inspections

    Notifies Production coordinator · 66 matched in 30 days · 96.8% accuracy

    Auto threshold — 85%

    Open
  • Subcontractor Document

    Subcontractor compliance

    Notifies Compliance · 39 matched in 30 days · 95.1% accuracy

    Auto threshold — 85%

    Open
  • Spam

    Quarantine

    Notifies None · 311 matched in 30 days · 99.0% accuracy

    Auto threshold — 90%

    Open
  • Unknown

    Quarantine — human triage

    Notifies Intake supervisor · 47 matched in 30 days

    Auto threshold — 100%

    Open

In a live deployment these rules run inside the inbound webhook: the classifier returns an intent plus confidence, the matching rule decides whether to auto-commit, queue for review or quarantine, and every field written carries provenance back to the originating email.