Speed-to-lead queue worked by the agency inside-sales team. Every minute waiting is visible.
New leads waiting
1
Oldest 41 minutes
Contacted
84
This month
Qualified
58
69% of contacted
Appointments booked
39
46.4% booking rate
Callbacks scheduled
18
Evening + weekend
Unable to reach
12
3+ attempts
Disqualified
14
Area, renter, spam
Time to first contact
4m 18s
Target under 5m
| Service | Qualification | Appointment | Sales rep | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
Owen Trask 1540 Esser Rd, Kerrville, TX | Google Business GBP organic | 7:52a | 41m · Over 30m | Emergency leak | Unassigned | 0 | New | — | Unassigned | |
Bianca Ortiz 610 Old Boerne Rd, Bulverde, TX | Facebook Hail Aug Retarget | 8:31a | 22m · 15–30m | Full replacement quote | Mark Reyes | 1 | Contacted | — | Unassigned | |
Curtis Vaughn 3 Cibolo Trail, Boerne, TX | Google LSA LSA — Roof Repair | 8:47a | 12m · 5–15m | Repair — flashing leak | James Cruz | 1 | Qualified — Callback Required | — | Dylan Carter | |
Yolanda Pierce 1420 Adler St, Boerne, TX | Referral Customer referral | 1:58p | 3m · Under 5m | Full replacement quote | Mark Reyes | 1 | Qualified and Booked | Aug 5, 3:30p | Tommy Whitfield | |
Marcus Bledsoe 610 Sidney Baker, Kerrville, TX | Door knock Kerrville canvass | 9:20a | 8m · 5–15m | Inspection | James Cruz | 2 | Qualified and Booked | Aug 5, 9:30a | Tommy Whitfield | |
Hank Delacroix 9910 Culebra Rd, San Antonio, TX | Website form Organic search | 6:40a | 74m · Over 30m | Full replacement quote | Mark Reyes | 3 | Unable to Contact | — | Unassigned | |
Renata Silva 44 Kendall Blvd, Boerne, TX | Facebook Hail Aug Retarget | 10:12a | 5m · 5–15m | Insurance claim help | Claire Mendoza | 1 | Qualified — Sales Review | — | Tommy Whitfield | |
Pete Ruskin 7 Llano St, Austin, TX | Google LSA LSA — Storm Damage | 11:02a | 19m · 15–30m | Full replacement quote | James Cruz | 1 | Outside Service Area | — | — | |
Priya Raman 7418 Bandera Rd, San Antonio, TX | Google LSA LSA — Roof Repair | 9:58a | 7m · 5–15m | Repair — chimney leak | Mark Reyes | 1 | Qualified — Callback Required | Aug 4, 5:15p | Bree Nakamura | |
Dwight Feller 800 River Rd, Boerne, TX (rental) | Website chat Chat widget | 12:44p | 31m · Over 30m | Inspection | Ana Santos | 1 | Renter / Not Authorized | — | — |
Fictional lead queue. Qualification outcomes update the row, the counts above and the daily handoff.